Built for home service businesses
Balcan's Lead Recovery System texts the customer back in seconds over SMS or WhatsApp — the moment a call goes unanswered — so emergencies get booked with you, not whoever answers next.
Purpose-built for the trades
Home service emergencies don't wait. When a caller doesn't reach a real person right away, most simply call the next name on the list. That's a booked job — and a customer relationship — handed straight to a competitor.
No new phone system. No app for your team to learn. It runs quietly in the background of the number you already use.
A customer calls your business line and no one picks up — busy, after-hours, or mid-job.
Within seconds, Balcan sends a friendly SMS or WhatsApp message from your business, asking what they need.
The AI asks the right follow-up questions for the type of job — emergency, quote, or scheduled service.
A time is proposed and booked, and your team gets a clean summary — ready to just show up and do the work.
Turns every missed call into an active SMS/WhatsApp conversation — so emergencies get booked with you instead of a competitor down the road.
A fast, modern, mobile-first website that makes a small business look established — built to turn visitors into calls and booked estimates.
Lead Recovery is the first release. We're building more AI systems for home service businesses — reach out and we'll let you know as new tools ship.
Stay in the loop
We're not a generic chatbot platform. Every part of Balcan is designed around how home service businesses actually run — emergencies, tight schedules, and customers who won't wait.
Set up on your existing business number in days, not months.
Every conversation and booking is visible to your team in real time.
No new software for your crew to learn — it works quietly in the background.
Month-to-month, no long-term contracts locking you in.
No. Lead Recovery connects to the business number you already use, so customers never notice a change on their end.
The AI can hand off to your team at any point in the conversation, and every message is visible to you in real time.
Most businesses are live within a week of the strategy call, including testing before it goes fully active.
Yes — the two are designed to work together, so your site and your follow-up system send one consistent experience.
Book a free 30-minute strategy call. We'll look at how your business currently handles missed calls and show you exactly what Lead Recovery would look like for you.
Book Your Free Strategy CallNo pressure, no obligation — just a straight answer on whether this fits your business.
